Variety is the spice of life

From Thom Hickey --16 May 2005
What I'm getting at, is that one-size-fits-all isn't what people expect, and that we need variety in our interfaces. Libraries have known about variety all along. While I would maintain that resource needs across different academic campuses is very similar, the physical collections of libraries have quite a bit of divergence. This is because the libraries accommodate the people that make the highest demands and the most use of the library, and those people are always different at different campuses. The people our interfaces reach have differences too, and we need to accommodate them.
http://curtis.med.yale.edu/code4lib/