From Dempsey, Lorcan The user interface that isn't Increasingly we need to think about library services in the context of the full web of user experience. This is easy to say, but it is rather more difficult to tease out what it means. One way to think about it is to think about some of the characteristics of the major web presences which have become the first -- and sometimes last -- resort of research for many of our users. And then to think about library services within that context. This may not provide very many answers, but it does give us some good questions! This post is prompted by the current discussion of user interfaces on lita-l and web4lib. Making our interfaces more like Google, Yahoo! or Amazon may or may not be sensible, but it is a small part only of the rather bigger issue. Which is that however good the catalog interface is, it may be unseen by many library users because they spend most of their time elsewhere. Here is one view of important characteristics of these services. It is followed by some consideration of library services A comprehensive discovery experience. For many users, Amazon, Google or Yahoo! represent the universe of available resources....
May 15, 2005 06:56 PM http://curtis.med.yale.edu/code4lib/
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From Dempsey, Lorcan
The user interface that isn't
Increasingly we need to think about library services in the context of the full web of user experience. This is easy to say, but it is rather more difficult to tease out what it means. One way to think about it is to think about some of the characteristics of the major web presences which have become the first -- and sometimes last -- resort of research for many of our users. And then to think about library services within that context. This may not provide very many answers, but it does give us some good questions! This post is prompted by the current discussion of user interfaces on lita-l and web4lib. Making our interfaces more like Google, Yahoo! or Amazon may or may not be sensible, but it is a small part only of the rather bigger issue. Which is that however good the catalog interface is, it may be unseen by many library users because they spend most of their time elsewhere. Here is one view of important characteristics of these services. It is followed by some consideration of library services A comprehensive discovery experience. For many users, Amazon, Google or Yahoo! represent the universe of available resources....
May 15, 2005 06:56 PM
http://curtis.med.yale.edu/code4lib/
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