Library Web Site 2019 Launched

The new look for the Library Web Site was launched 15 August 2019.  

Because of a delay in IT, we launched on the old web server.  It appears to be working O.K. and we will continue to host it there until the site is moved to the new server.  Some things to note:

• It is important to move to the new server with newer software and more space since the older server is perilously close to crashing more frequently.
• The new server has been installed and also has a security certificate and the OK of Gary Weseman.  We don't understand the delay.
• Clicking on any chat link sends the user to a page with the chat box embedded there.
• Rationale:  works better for cell phone users.
• A new "tour of the new site" is finished and is linked in the footer.

Ls Web Folders Move to New Server

LS Web Redesign - Launch Strategy

Launch Strategy

• Prepare Test site (http://tledstaff.austincc.edu/library/index-LS-test.php)
• Soft Roll Out - Beta Testing (July 2019) [Deadline: 24 July]
• Instructions sent to 
• all Librarians
• to test and report via google doc
• to involve a student and report via google doc #2
• TLED Web Team 
• Changes to be made - 25-31 July
• Begin Librarian updates to handouts and guides
• Work with LS PR to promote.
• LS PR to work with TLED PR
• Timeline to be established.
• What's New Sneak Peek - 7 August
• Create Web Site Tour
• Launch Public - week 18 August

LS Web Redesign - Survey Comments

Access points (Librarian Survey Oct 2018)

Preference 1

Find - books, articles, resources

Learn - tutorials, guides, how to

Ask - contact, 24/7 help

For Faculty

Preference 2

Search - Books, Databases & More

For Students

For Faculty and Staff

24/7 Contact and Help

Student LS Survey Spring 2018 (# responses 4176)

Used website online from outside 73.92% unaware 9%

Link from Blackboard 69.91%

Services most used

Books, dvd's, etc 60.08%

Online articles 59.67%

Online tutorials 38.71%

Use for research from home 63.02%

Use via smartphone 48.48%

Student Focus Groups Feb 2019

General impression

Too many words; too much for what we actually use

Complicated; overwhelming

Like the way it is sectioned -- For Students

Like the search box

Use for assignments/research mostly

Specific topics

Some prefer A-Z databases to use specific databases

Expect to find on website home

Search box

citation information

categories -- looking for specific topic

personal info -- career info, books, dvds, movies

Easily find info

Note: unaware of tutorials and subject guides because they go to the website for specific assignments and do not explore other options

Suggest changes

Use more color

Enlarge the search box

Less stuff on the page

Like/dislike from other sites

Categories (with icons) easy to see and use (Johns Hopkins)

Search really big/prominent (Johns Hopkins)

Get Help block (Bates)

dislike simple look high school (Stanford)

dislike categories were pictures (Notre Dame)

dislike empty space produced by large picture at the top (Notre Dame)

General comments

When asked if they like sites like the ACC Home with videos and long page, all said a waste of time and they really dislike scrolling. Things should be simple and all on the screen, i.e., above the fold.

Services (stu/fac) Librarian Responses

Refer Students (top 4)

A-Z Databases

Citing Sources

Enterprise Search

Reserve a Group Study Room

Use selves (top 4)

A-Z Databases

Enterprise Search

Research Guides

Your Library Account

Chat Analysis (Jan-Dec 2018)

Full-Text articles

A-Z Databases

Get Help

Books, eBooks

Citing Sources

Library FAQs

Checkout Policies

Analytics

A-Z Databases (alpha)

Searchsite (Search the Website)

MLA citation guide

Locations & Hours

A-Z Databases (subject)

Online Tutorials

Get Help

English Subject Guide

Turabian citation guide

Find Periodicals Library Guide

Find Articles & Research Information

Fake News Library Guide

Search Help

Student Services

UI/UX Class Key Insights

Students experience choice paralysis when using the website.

Students are generally motivated by instructor requirements to use the website.

Current navigation is confusing and inconsistent.

LS Web Site Concepts

LS Web {by Concept} Library Home Page  (https://library.austincc.edu)

* About LS

• Contact Us (Directories) [12 Pages]
• About Library Services [2 Pages]
• Library Locations & Hours [4]
• Guidelines & Policies [11 pages]
• Mission & Goals [1 page]
• Acceptable Use Guidelines [9 pages]

* Find Resources

• Discovery/Library Catalog
• Library Catalog Only
• Classic Catalog Search
• Course Reserves
• A-Z List of Databases
• Subject List of Databases
• Research Guides
• Online E-Books

* Get Help

• Get Reference & Research Help [29 pages]
• Library FAQs [74 pages]
• Off-Campus / Online Users [6 pages]

* Services & Programs

• All Services & Programs [41 pages]
• Checkout Policies [10 pages]
• Services for Student [11 Pages]
• Services for Faculty [7 pages]